Shipping policy

Delivery

Shipping & Handling

Framed works ship by size tier with flat-rate shipping shown at checkout.

Unframed prints ship free within the United States.

Production Time

Each piece is made to order in our San Francisco studio. Production times below are estimates from order confirmation to ship date — shipping time is additional.

4-6

Business Days

Print Only

8–12

Business Days

Framed

Rush

Available

Contact Us

Rush production is available with a 3 business day turnaround at 2× the standard order rate. Overnight shipping can be added at the carrier’s expedited rate. Contact us before placing your order to arrange.

Shipping Costs

Print Only — Free — Complimentary shipping on all unframed prints within the United States. No minimum.
Framed Works — Flat Rate by Size — Domestic shipping is a flat rate per framed piece based on size tier, shown at checkout. Each work ships in its own custom crate, so multi-piece orders are billed as separate shipments for accurate, transparent pricing.
Mixed Orders — When ordering both print-only and framed works, the print-only items ship complimentary and only the framed pieces are subject to shipping costs.

Packaging

Print Only — Each print is rolled in archival packaging and shipped in a heavy-duty protective tube, sized to the print with extra clearance. Simple unrolling instructions are included for safe handling on arrival.
Framed Works — Every framed edition ships in a custom-built wooden crate with a foam-lined interior and suspension packaging that isolates the piece from vibration in transit. Each crate is built specifically for the work it carries — same level of protection whether it’s a Small or a Gallery edition.

International

Unframed prints ship worldwide. Framed works ship to over 130 destinations across Europe, the Americas, Asia-Pacific, the Caribbean, and the Middle East. International shipping is quoted individually because carrier rates, insurance requirements, and customs procedures vary widely by destination and piece size.

Custom Shipping Quote — At checkout you’ll see a $0 placeholder for international shipping. Within 24 hours of your order, we’ll email a custom shipping quote with insurance included for your approval. Production begins once the quote is accepted.
Typical Range — Rolled prints typically range from $60 to $200 depending on destination. Framed works range from $200 to $1,200+ depending on size, route, and insured value.
Duties & Taxes — Import duties, value-added taxes, and brokerage fees are the recipient’s responsibility and are not included in the shipping quote. Your local customs authority will collect these on delivery.
Delivery Time & Tracking — Typically 10–21 business days after production completes, depending on destination and customs processing. Full tracking is provided for every international shipment once the work leaves our studio.
Framed works — shipping destinations by region View

North America

Canada, Mexico, Bermuda, Greenland, St. Pierre & Miquelon

Central America

Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama

Caribbean

Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, British Virgin Islands, Cayman Islands, Curaçao, Dominica, Dominican Republic, Grenada, Haiti, Jamaica, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands — plus French (Martinique, Guadeloupe, St. Barthélemy, St. Martin) and Dutch (Caribbean Netherlands, Sint Maarten) Caribbean territories

South America

Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Falkland Islands

Europe

Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Vatican City — plus Gibraltar, the Faroe Islands, British Crown Dependencies (Guernsey, Isle of Man, Jersey), and Svalbard & Jan Mayen

Middle East

Qatar, Saudi Arabia

Asia

Hong Kong SAR, Maldives, Philippines, Singapore, South Korea, Thailand

Africa

South Africa

Oceania & Pacific Islands

Australia, New Zealand, Fiji, Papua New Guinea — plus most Pacific Island nations and territories

Don’t see your country? Email orders@photoandcraft.com — we may still be able to ship rolled prints to your destination.

Returns & Damage

If your work arrives damaged, defective, or otherwise not as ordered, we’ll make it right. Our Return Policy covers damage in transit, production defects, wrong items, and lost shipments — with replacement or refund at your preference.

Questions about your order?

orders@photoandcraft.com →